Effective Date: 5 January 2026
At Emdot Property Consultants Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.emdotproperty.co.uk (the "Website"), call us at 01905 948830 or use our services. By using our Website and calling Emdot Property, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, contact details (email address, phone number, postal address), and other similar contact data.
Property Information: Information related to the properties you are interested in buying, selling, or renting, including property details, preferences, and viewing history.
Financial Information: If required for a property transaction, we may collect financial information such as payment details, mortgage information, or financial history.
Communication Records: Records of communication with us, including emails, phone calls, meetings & third party reviews such as Google Reviews and Facebook Reviews.
Website Usage Information: Data on how you interact with our website, such as IP address, browser type, and other analytical data collected through cookies (see our Cookie Policy).
2. How We Use Your Information
We use your personal data for the following purposes:
To Provide Services: To respond to your inquiries, schedule property viewings, and send property alerts based on your preferences.
To Improve Our Website: To analyze and improve the functionality and user experience of our Website based on how you interact with it.
To Send Marketing Communications: With your consent, to send you marketing emails about new listings, special offers, or updates that may interest you. You can opt-out of marketing communications at any time.
To Process Transactions: If you are purchasing a property, we may use your information to facilitate transactions, connect with solicitors or mortgage providers, or complete related services.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including fraud prevention and protection.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as pixels and web beacons) to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and actions when you visit our site.
Types of cookies we use:
Essential Cookies: Necessary for the functioning of our Website (e.g., enabling you to log in or submit forms).
Performance Cookies: Help us understand how visitors use our Website and improve the overall user experience.
Functionality Cookies: Allow us to remember your preferences (such as language or region) to enhance your experience.
Targeting Cookies: Used to deliver advertisements and content relevant to you.
You can manage or disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect your ability to use some features of our Website.
4. How We Protect Your Data
We use a variety of technical and organizational measures to ensure the security of your personal data, including:
Encryption: We use secure, encrypted connections (SSL/TLS) to protect the data transmitted between your device and our Website.
Access Control: Only authorized personnel have access to your personal information.
Data Storage: Your data is stored in secure servers with appropriate safeguards in place to protect against unauthorized access, loss, or misuse.
Despite our best efforts to protect your data, please note that no data transmission over the internet or electronic storage system is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
5. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your data with trusted service providers who assist us with tasks such as property listings, customer support, payment processing, and marketing. These third parties are required to handle your data in accordance with our instructions and applicable data protection laws.
Legal Requirements: If required by law, regulation, or legal process (such as a court order), we may share your information to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner or entity, subject to the terms of this Privacy Policy.
6. Your Rights Regarding Your Data
Depending on where you live, you may have the following rights concerning your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You have the right to request that we delete your personal data, subject to legal obligations.
Object to Processing: You can object to the processing of your personal data in certain circumstances (e.g., for marketing purposes).
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we process your data based on your consent (such as for marketing purposes), you can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@emdotproperty.co.uk
7. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy only applies to our Website, and we are not responsible for the content or privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before sharing your personal information.
8. Children’s Privacy
Our Website and services are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the updated version on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@emdotproperty.co.uk
Phone: 01905 948830
Address: Bransgore, Shoulton Lane, Hallow, Worcester, WR2 6PU
Website: www.emdotproperty.co.uk
By using our Website, you agree to the collection and use of your information as outlined in this Privacy Policy.
